Distance Sales Agreement


Address: Harbiye Mahallesi Tesvikiye Caddesi No 23/6 Sisli Istanbul
Phone: 00902122960012
Email: info@elifcigizoglu.com



The subject of this contract is the Law on the Protection of Consumers dated 7/11/2013 and numbered 6502 of the parties regarding the order given by the BUYER in electronic environment through the website www.elifcigizoglu.com belonging to the SELLER and the details of which are specified below. and to determine the rights and obligations under the provisions of the Distance Contracts Regulation dated 27/11/2014 and numbered 29188.


History :
Name of the product :
Piece :
Total Product Amount:
Shipping cost :
Grand Total : ₺0,00

3.1. The type and type, quantity, basic features, brand, model, model, color of the products are as stated above, and this information has been selected and approved by the BUYER.

3.2. The shipping fee for the related products is paid by the SELLER.

3.3. The payment method chosen by the buyer, the delivery address and the price of the products received are as follows, and this information has been approved by the BUYER.
Payment method:
Delivery address:
Order Price Total:


4.1. In this contract, the BUYER declares that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract that he has purchased from the website www.elifcigizoglu.com and has given the necessary confirmation in the electronic environment.

4.2. The product subject to the contract, depending on the distance of the BUYER's place of residence for each product, and as explained in the preliminary information form on the website, within a period of 2-7 days for products in stock, and within a period of 4 to 14 days for products made to order when it is out of stock. It is delivered to the BUYER or the person/organization at the address indicated. However, the SELLER cannot be held responsible for late deliveries due to the problems that the Cargo company may encounter during the delivery of the Products to the BUYER.

4.3. If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

4.4. The SELLER is responsible for the delivery of the contracted product in a sound, complete and in accordance with the qualifications specified in the order.

4.5. For the delivery of the product subject to the contract, a copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

4.6. After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault, provided that the product has been delivered to the BUYER within 3 days. It must be sent to the SELLER in In this case, the shipping costs belong to the BUYER.

4.7. If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to inform the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.

4.8. If the delivery of the Products becomes impossible, the Seller is obliged to notify the BUYER before the contractual performance obligation expires and to return the total price to the BUYER within 10 (ten) days.


5.1. The products on this website are produced on order in principle, and the BUYER is deemed to have accepted this information by completing the order and having read this form, regarding the purchases to be made from the online shopping site www.elifcigizoglu.com. In this direction, the BUYER, in the purchases made on the website www.elifcigizoglu.com is subject to Article 48/4 of the Law No. 6502 on the Protection of Consumers. It accepts that it has waived the right of withdrawal specified in the article and, the return of these products is in the 15.b. of the regulation numbered 29188. not possible under Art.

5.2. Your request for exchange of ELIF CIGIZOGLU branded products belonging to the SELLER will be processed following a written notification to ELIF CIGIZOGLU within 14 working days from the delivery date. You can send your change requests by sending an e-mail to info@elifcigizoglu.com or by sending an mail to Harbiye Mahallesi Tesvikiye Caddesi No 23/6 Sisli Istanbul. You can send it to us via a written notification to the address No: 3/3. This 14-day period is at the end of the fourteenth (14th) day following the receipt of the order by the BUYER, or, in the case of a single order, where more than one product is delivered separately, the fourteenth (14th) day following the receipt of the last product by the BUYER. will eventually end.

5.3. Upon the request of exchange, the BUYER, within ten (10) days from the date of notification, of the product he wishes to change, unused, together with its package and invoice, to Harbiye Mahallesi Tesvikiye Caddesi No 23/6 Sisli Istanbul address. The SELLER is obliged to complete the approval/rejection process regarding the exchange request within 3 working days following the return of the product to the above address and inform the BUYER.

5.4. For your other requests regarding the exchange process, you can get information and support from ELIF CIGIZOGLU' phone numbers +90 212 296 00 12 or via e-mail to info@elifcigizoglu.com

5.5. The rights of the BUYER arising from the law regarding defective products are reserved, and the BUYER is obliged to inspect the product at the time of delivery of the products and immediately notify the SELLER of the defects it detects.


In the implementation of this contract, T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, the Arbitration Committee for Consumer Problems in Istanbul or the BUYER's settlement or the Consumer Court is authorized.

In the event that the order is fulfilled, the BUYER is deemed to have accepted all the terms of this contract.